Why Join?

  1. You will directly impact our country’s mental health crisis, drawing in more people to use a truly scalable, low-stigma, high-impact care model with an already-proven ability to deliver positive clinical outcomes at 1/10th the cost of alternative care models. 
  2. We really care about the people who need care the most. Nearly 40% of the people we engage are from underserved racial and ethnic backgrounds. Unlike other mental health services, we see 46% male usership. 
  3. You excel in a distributed, frictionless team with a non-bureaucratic approach to client success. 

The Role:

This role will be transitioning from founder-led to led-by-you. It will begin as a scrappy, roll-up-your-sleeves, hands-on experience and rapidly scale to growing and leading a team including:

  • Launching new enterprise clients (employers, health plan members, hospitals/healthcare workers, municipalities/first responders)
  • Creating a shared definition of success between Supportiv and each individual client: timelines, utilization, outcomes, costs, etc.
    • Setting and managing client targets and reporting
    • Being the warm, grounded main point of contact for clients, bringing input back to the team
    • Persuading clients to greenlight creative guerrilla outreach methods
  • Ramping up and driving ongoing B2B2C end user engagement and utilization across client populations through a variety of channels including
    • Field/in-person
    • Guerilla
    • Digital
    • Social 
    • Events
  • Hypothesizing, testing, and iterating omni-channel strategies to achieve positive outcomes for both the enterprise client and end user
  • Collaborating with the dev team on client implementations, testing, and design and with the sales and product teams to loop insights into the client acquisition process and end user experience


  • Are a creative and gregarious communicator 
  • Love proactive outreach and helping others learn about resources available to them
  • Communicate with a masterful balance between persuasion and tact
  • Question yourself and your ideas to continually learn and grow
  • Enjoy juggling multiple projects and rapidly adjusting to new priorities
  • Are endlessly curious about trying new methods and techniques
  • Think outside the box during brainstorming but trust and rely on testing and analysis for improving performance
  • Are a voracious consumer of content, able to draw parallels, borrow, and adapt learnings into new efforts to test 
  • Want your work to directly improve people’s everyday lives
  • Are looking for a workplace where there is room to grow

Your Experience:

  • 5+ years experience in growth hacking, guerilla/field marketing, and omni-channel B2B2C marketing, supplemented by other customer insights, sales, and/or client success experience
  • Success with creative boots-on-the-ground campaigns and engagement efforts with demonstrated growth and/or ROI you achieved
  • Track record of building and maintaining multiple client-facing relationships simultaneously
  • Strong familiarity with social media platforms
  • Experience completing ROI analyses for marketing campaigns
  • Familiarity with A/B testing and iterating based on real-time feedback

Why Supportiv, Why Now?

  1. We have traction: We have demonstrated success with two Fortune 5 client partnerships (among other customers) and over 1.6 million unique individual users served to date. (See a recent GDBHT2022 presentation with a happy client.)
  2. Our model works: We have over 178 million data points from our peer support chats demonstrating engagement, outcomes, and our offering’s ability to engage historically underserved/underrepresented segments. 
  3. Our tech is patented: We augment our trained moderators with 9+ AI models and engines to ensure user safety, effective matching, and hyper-personalized content sharing. 
  4. We’re easy to work with: Our distributed team lets you work where you’re most comfortable. We care about each other, work well together, and respect each other’s work-life boundaries and preferences.  
  5. Our clients love us: Supportiv speaks to users who are unlikely to engage with traditional mental healthcare options, reaching a large and under-served niche of consumers. The service offers high quality care with clinical-grade outcomes for pennies on the dollar. Quick implementation and infinite scalability don’t hurt. 

Supportiv’s Offer:

  • Competitive compensation package with equity for eligible roles
  • Comprehensive health benefits for you (100% paid) and your dependents, including vision and dental, for full-time, US-based employees
  • 401k with vested match for full-time, US-based employees
  • Remote and location agnostic within US time zones
  • Flexible work, time-off and company-wide PTO time periods
  • Unlimited use of Supportiv’s anonymous peer support at no cost
  • Learning and development budget for conferences and courses 
  • Collaborate on a multidisciplinary, close-knit, all-star team
  • In-person team gatherings with a team building, non-work emphasis

Sample Interview Process:

  • [30 min] Initial screen: experience and cultural fit
  • [Take Home] Written scenarios to show us your creative marketing brain at work, with two days to brainstorm tactics
  • [20 min] Q&A with company co-founder/CEO
  • [1 hr] In-depth panel interview:
    • Share a past professional case study or rundown of your past omni-channel effort(s) to drive end user engagement, and results
    • Discussion of client needs, concerns, pain points in this space
  • [20 min] Debrief with company co-founder/CEO
  • Reference check and make you an offer

If you’re a great fit for this role, let us know why! Send your cover letter and resume to [email protected] with the subject line “VP, Client Success and End User Activation”. 

For a full list of open positions, check out our careers page.