Lead Graphic Designer

Full Time • United States

Thanks for checking out this position! At-a-glance fit check:

If you are an energized, mid-career graphic designer who wants to be totally hands-on within a rapidly growing, mission-oriented startup, please email your resume and a link to your portfolio to careers@supportiv.com with the subject line: Lead Graphic Designer. Applications submitted via LinkedIn are unlikely to be reviewed.

Why Supportiv?

Supportiv is a peer-to-peer mental, emotional, and social support service that helps people with their everyday life struggles. Supportiv’s peer support chats (and resource referrals) are anoymous, available 24/7/365, at 1/10 the cost of therapy, for true accessibility. The service enables users to cope with, problem-solve, and heal from their struggles in a user-friendly, practical, tactical way, outside the confines of the broken US mental health system.

We’ve already been the go-to emotional support for 1.8 million unique individual users, and we’ve partnered with marquee clients including Fortune 50 employers, multiple national health plans, EAPs, Hospital Systems, Medicare, Medicaid, Universities, and High Schools.

The Role:

We recently refreshed our brand (check out our new website!), and we are looking for a proactive, passionate designer to lead us forward, implementing and leveraging our new look across multiple channels.

This will be a very hands-on role. Possible focus breakdown:

  • 50% D2C Graphic Design (emails, social media ad creative, flyers, mailers)
  • 30% B2B Graphic Design (sales decks, demo videos/GIFs, conference materials)
  • 10% Product (design elements for chat users and moderators)
  • 10% Website (tweaks and additions)


  • Care about getting into the minds of those who will see your work: potential end-user consumer users and B2B clients, internal and external stakeholders
  • Stay highly organized while multi-tasking and shuffling priorities in a fast-paced environment
  • Take a curious and proactive approach to instructions, striving to understand the motivation and goals behind each project
  • Feel excited to serve the Supportiv co-founders’ vision and philosophy
  • Have fun sussing out and implementing key details
  • Demonstrate exceptional written communication and proofreading skills
  • Enjoy incorporating internal and external feedback into your creative efforts
  • Think of yourself as a team player
  • Are self-motivated, dependable, and mindful of deadlines
  • Continuously analyze popular trends and design standards to determine best practices
  • Can describe how and why Supportiv’s offering is valuable and different from other mental health solutions
  • Are interested in potentially leading a team as we grow

Your Qualifications:

  • 4-6 years leading consumer-facing graphic design for service brand(s)
  • Expert familiarity creating static and animated designs in Canva/InDesign/Photoshop/Illustrator
  • Experience taking ownership of design strategy, while remaining open to feedback
  • Experience generating both digital and print creative collateral
  • Experience with website and/or app design
  • Experience using design tactics to support sales (B2B and D2C)
  • Bonus: WordPress, Figma, and/or animation experience

Supportiv's Offer:

  • Competitive compensation package ($80K-$140K salary range, depending on experience)
  • Comprehensive health benefits for you (100% paid) and your dependents (75%), including vision and dental, for full-time, US-based employees
  • 401k with vested match for full-time, US-based employees
  • Remote within US time zones (majority of team is on Pacific Time)
  • Flexible work, time-off and company-wide PTO time periods
  • Free, unlimited use of Supportiv’s anonymous peer support
  • Collaborate in a multidisciplinary, close-knit, all-star team
  • Learning and development budget for conferences and courses
  • In-person team gatherings with a team building, non-work emphasis

Interview Process

  • [30 min] Initial screen: experience and cultural fit
  • [Take Home]
    • Critique our product: Choose 1 item that you’d design better and show us.
    • Show off your portfolio! Put together a selection of print and digital deliverables that you developed both the concept and layouts for, and share the objective of each piece.
    • Create 2-3 of your own sample digital ads for Supportiv.
  • [45 min] Q&A with company VP, Client Success and End User Activation
  • [30 min] Q&A with company Co-Founders
  • Reference check and make you an offer

How To Apply:

If you think you’re a great fit for this role, let us know why! Send your resume and cover letter to careers@supportiv.com, with the subject line: Lead Graphic Designer.

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