FAQs - Parents & Guardians UHC-CCSD

What is Supportiv?
How does it work?
How will my child benefit from Supportiv?
Is Supportiv a form of counseling or therapy?
Who can access Supportiv? How will my child access Supportiv?
How will my child hear about Supportiv?
When does free access start? When can my child access Supportiv?
Why is it free? Who is paying for it?
What happens when the grant runs out?
Does my child need parental approval?
How is my child kept safe during the chats?
Who are the moderators? How are they trained?
Is my child’s identity really kept anonymous?
What if a child brings up a more serious concern in the chat room?
How can I contact Supportiv?
How can I help to get the word out and get my child to use Supportiv?

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For anonymous peer-to-peer support, try a chat.

For organizations, use this form or email us at info@supportiv.com. Our team will be happy to assist you!

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