Over the last two years, the number of peer support services available to employers, health plans, and EAPs has exploded. But are they actually solving the right problems?

To get a clearer picture of the options out there, we retained a former behavioral health product developer to evaluate the most widely used peer support services, based on the top three priorities we hear from health plans and benefits leaders:

  • Speed to Care – Is support available on demand, when someone needs it most?
  • Affordability – Can it deliver emotional relief and cost less than traditional counseling?
  • Crisis Prevention – Does it identify and engage at-risk members before escalation?

Services evaluated ranged from live, moderated peer chats to asynchronous wiki-style platforms and AI bots. In this clear-eyed comparison of how today’s most common peer support programs stack up, Supportiv’s human-led solution stood out – in every category.

If you’re advising clients, building strategy, or optimizing your behavioral health offering, this guide was created with you in mind. Download below to see the results.

Download Now: Peer Support Comparison Chart