In a recent look at the care innovation Amazon Web Services helps make possible, Supportiv is featured as a representative of the key balance between tech and the human touch.

Jay Rajda, MD, MBA, of Amazon Web Services contends that: “The most profound advancements [in psychological care] will likely emerge from hybrid models that thoughtfully blend technological efficiency with human empathy. The future of mental healthcare lies between digital and traditional approaches, in their strategic integration.”

Indeed, Supportiv maintains a human focus, with strategic AI integration to bring the traditional peer support approach into a hyper-functional, hyper-accessible new era – with live crisis detection, realtime multilingual translation, and instant matching to peers across the globe, who can relate across boundaries that could be insurmountable in a face-to-face setting.

Tech like that facilitated by AWS enables human care to reach people further, faster, and more cost-effectively, solving access issues and eliminating the need to replace time-tested human solutions with pure tech solutions like therapy bots.

Thanks to AWS for this case study feature on leveraging tech to transform traditional solutions (like peer support) into the future of mental healthcare – without letting go of the crucial human element!

Read more: https://aws.amazon.com/blogs/industries/reimagining-mental-healthcare-technology-as-a-catalyst-for-change/