Supportiv’s CEO Helena Plater-Zyberk recently wrote an Op-Ed for TalentCulture, discussing new JMIR research on how large employee populations benefit from round-the-clock, live-moderated peer support.

The JMIR study looked at users whose access was sponsored by some of America’s largest employers. The results of engaging with the service were promising:

  • Optimism increased by 77% on average during a single session.
  • Loneliness reduced by 46%.
  • Stress reduced by 46%.
  • Sadness reduced by 45%.
  • Depression reduced by 40%.
  • Anxiety reduced by 39%.
  • Despair reduced by 40%.
  • Helplessness reduced by 38%.
  • The addition of real-time resource sharing through Supportiv’s patented technology compounded positive emotional outcomes by an additional 8.8% on average.

While the research focused on clear outcomes for workforces that offer 24/7 live-moderated, anonymous peer support, Helena’s Op-Ed also examines the potential underpinnings of these outcomes. Unaddressed emotional struggles underpin productivity at a foundational level, so a service that helps meet and resolve these issues right when they arise (often outside of business hours) may be uniquely suited to help.

Read the full Op-Ed at TalentCulture, or drop us a line at info@supportiv.com.